Outage report · Major outage

Planday outage on Nov 19, 2025

Help chat, email and help centre currently unavailable due to third-party incident

SeverityMajor outage
StartedNov 19, 2025, 16:47UTC
ResolvedNov 19, 2025, 18:30UTC
Duration1h 43m

What happened

Planday reported a major outage starting Nov 19, 2025, 16:47 UTC, affecting Help Chat. It was marked resolved at Nov 19, 2025, 18:30 UTC.

  • The incident lasted 1h 43m from first report to resolution.
  • Planday had reported 3 other partial or major outages in the 90 days before it.
  • 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Planday

This incident has been resolved.

Read Planday's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Planday started after this incident, so this report is based on Planday's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Planday's overall reliability

94.0/100

Planday has a reliability score of 94.0/100, with 99.97% effective uptime and 4 incidents over the last 90 days.

Visit Planday ↗

Full Planday reliability report and live status → · Most reliable Planday alternatives →