Outage report · Partial outage
Procare outage on Jul 19, 2024
Multiple Systems Impacted
What happened
Procare reported a partial outage starting Jul 19, 2024, 05:56 UTC, affecting MyProcare Parent Portal, API, Cloud Database Cluster - Primary, PayNow, Web Apps. It was marked resolved at Jul 19, 2024, 17:02 UTC.
- The incident lasted 11h 6m from first report to resolution.
- It was the 2nd longest of 5 significant outages Procare reported in the 12 months up to it.
- Procare had reported no other partial or major outages in the 90 days before it.
- 7 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Procare
While all our systems are fully operational, our team will continue to monitor this issue closely. Thank you for your patience.
What our independent monitoring saw
Our independent monitoring of Procare started after this incident, so this report is based on Procare's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Procare's overall reliability
Procare has a reliability score of 43.4/100, with 99.19% effective uptime and 1 incidents over the last 90 days.
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