Live status & reliability report

Twilio SendGrid status, outages & reliability

Twilio SendGrid is an email delivery API and SMTP relay service owned by Twilio.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days Twilio SendGrid had 99.98% effective uptime across 5 status page incidents, resolving them in 1h 9m on average.

94.8/100Reliability scoreVisit Twilio SendGrid ↗

Is Twilio SendGrid down right now?

No, Twilio SendGrid is up and running.

  • Twilio SendGrid's status page reports all systems operational. Checked .
  • All 3 Twilio SendGrid pages we check are responding. Checked .

Official Twilio SendGrid status page ↗

Uptime (90d)99.98%21m weighted downtime
Incidents (90d)50.6 per 30 days
Major / partial outages0
Avg time to resolve1h 9m
Outages we detected0by our independent probes

90-day uptime

Aug 4, 2026 – Aug 12, 2026: no incidentsAug 13, 2026: 99.08% uptime, 1 incident (Degraded performance)Aug 14, 2026 – Oct 23, 2026: no incidentsOct 24, 2026: 99.47% uptime, 1 incident (Degraded performance)Oct 25, 2026 – Nov 1, 2026: no incidents
90 days ago99.984% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Twilio SendGrid's reliability

  • Since May 4, 2026, the earliest date its published history covers, Twilio SendGrid published 7 incidents on its status page, none of them partial or major outages.
  • Its longest incident on record in that time was “Errors at the Zipwhip Toll-Free Verification Portal API v2 Endpoint” on Jul 8, 2026, which lasted 2h 2m.
  • Twilio SendGrid reported 5 incidents in the last 90 days, up from 2 in the 90 days before.
  • Twilio SendGrid's 90-day uptime of 99.98% is above the average for transactional email APIs (99.76%).
  • It resolves incidents faster than the typical transactional email API: 1h 9m on average, against a median of 1h 51m.

Score breakdown

Uptime · 40% weight
98
99.984% effective uptime
Incident frequency · 20% weight
86
0.58 weighted incidents per 30 days
Time to resolve · 20% weight
91
1h 9m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

01234DecJan ’26FebMarAprMay1 informational incident1Jun1 degraded performance incident1Jul1 degraded performance incident1 informational incident2AugSep1 degraded performance incident2 informational incidents3OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Twilio SendGrid's public pages, measured by our probes.

Not enough data yet — this chart fills in as our monitoring runs.

Score trend

Daily reliability score (rolling 90-day window).

Not enough data yet — this chart fills in as our monitoring runs.

Twilio SendGrid incident history (last 90 days)

Source: Twilio SendGrid status page · last checked

Our independent monitoring

We check these public Twilio SendGrid pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
App loginUp 100%449 ms
Product pageUp 100%399 ms
Web API v3 (unauthenticated)Up 100%210 ms

How Twilio SendGrid compares

Most reliable Twilio SendGrid alternatives →

Twilio SendGrid status FAQ

Is Twilio SendGrid down right now?

No, Twilio SendGrid is up and running. Twilio SendGrid's status page currently reports all systems operational, and all 3 of the Twilio SendGrid pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is Twilio SendGrid?

Twilio SendGrid has a reliability score of 94.8 out of 100, ranking #4 of 11 transactional email APIs. Over the last 90 days it had 99.98% effective uptime.

How often does Twilio SendGrid have outages?

Twilio SendGrid published 5 incidents on its status page in the last 90 days (0 partial or major outages) and 7 in the past 12 months.

How long do Twilio SendGrid outages last?

Twilio SendGrid resolves incidents in 1h 9m on average. Its longest incident in the past year lasted 2h 2m, on Jul 8, 2026.

Does Twilio SendGrid have a status page?

Yes. Twilio SendGrid's official status page is status.twilio.com. We read it every five minutes and keep its full incident history.