Outage report · Partial outage

Service Fusion outage on Jan 18, 2024

ServiceCall.ai

SeverityPartial outage
StartedJan 18, 2024, 13:23UTC
ResolvedJan 19, 2024, 16:30UTC
Duration1d 3h

What happened

Service Fusion reported a partial outage starting Jan 18, 2024, 13:23 UTC, affecting ServiceCall.ai. It was marked resolved at Jan 19, 2024, 16:30 UTC.

  • The incident lasted 1d 3h from first report to resolution.
  • It was the longest significant outage Service Fusion reported in the 12 months up to it.
  • Service Fusion had reported 1 other partial or major outage in the 90 days before it.

Latest update from Service Fusion

This incident has been resolved.

Read Service Fusion's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Service Fusion started after this incident, so this report is based on Service Fusion's status page.

Service Fusion's overall reliability

88.0/100

Service Fusion has a reliability score of 88.0/100, with 99.94% effective uptime and 2 incidents over the last 90 days.

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