Outage report · Partial outage

ServiceTitan outage on Jan 10, 2026

Performance Issues

SeverityPartial outage
StartedJan 10, 2026, 18:13UTC
ResolvedJan 10, 2026, 21:05UTC
Duration2h 52m

What happened

ServiceTitan reported a partial outage starting Jan 10, 2026, 18:13 UTC, affecting Office. It was marked resolved at Jan 10, 2026, 21:05 UTC.

  • The incident lasted 2h 52m from first report to resolution.
  • ServiceTitan had reported 4 other partial or major outages in the 90 days before it.

Latest update from ServiceTitan

Our cloud service provider has confirmed that they are no longer experiencing issues, and all ServiceTitan systems are healthy and operational. We are moving this incident to Resolved at this time, and will continue to monitor our systems for any further disruptions.

Read ServiceTitan's official incident report ↗

What our independent monitoring saw

Our independent monitoring of ServiceTitan started after this incident, so this report is based on ServiceTitan's status page.

ServiceTitan's overall reliability

76.8/100

ServiceTitan has a reliability score of 76.8/100, with 99.70% effective uptime and 8 incidents over the last 90 days.

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