Outage report · Major outage
ServiceTitan outage on Nov 5, 2025
CC Pro Service Interruption
What happened
ServiceTitan reported a major outage starting Nov 5, 2025, 18:34 UTC, affecting Telephony Platform: Inbound Calling, Telephony Platform: Outbound Calling, Telephony Platform: Call Queues, Carrier Networks: Local Numbers, Carrier Networks: Toll Free Numbers, Phones Infrastructure: Mobile Application, Login Platform Integrations, Contact Center Web Application and 1 more. It was marked resolved at Nov 5, 2025, 19:07 UTC.
- The incident lasted 33m from first report to resolution.
- ServiceTitan had reported 3 other partial or major outages in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from ServiceTitan
We have not seen any further issues with and have confirmed the root cause to be resolved. We thank you for your patience with this matter. Please reach out to us in Support if you have additional issues and we will be happy to assist!
What our independent monitoring saw
Our independent monitoring of ServiceTitan started after this incident, so this report is based on ServiceTitan's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
ServiceTitan's overall reliability
ServiceTitan has a reliability score of 76.8/100, with 99.70% effective uptime and 8 incidents over the last 90 days.
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