Shift4 Payments outage on Jul 17, 2026

What happened

Shift4 Payments reported a major outage starting Jul 17, 2026, 17:53 UTC, affecting Eigen Gateway, Telus Cellular Service. It was marked resolved at Jul 17, 2026, 19:18 UTC.

• The incident lasted 1h 25m from first report to resolution.
• Shift4 Payments had reported 1 other partial or major outage in the 90 days before it.
• 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Shift4 Payments

The incident has been resolved.

Read Shift4 Payments's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Shift4 Payments started after this incident, so this report is based on Shift4 Payments's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageYousignJul 17, 2026, 08:46 UTC

  V3 - Delay on qualified eSignatures (QES)

• Partial outageSemaphoreJul 17, 2026, 10:32 UTC

  Some features may currently be unresponsive

• Major outageBrexJul 17, 2026, 14:51 UTC

  Users are experiencing errors when viewing spend limit requests

• Major outageSkyTab (Shift4)Jul 17, 2026, 17:53 UTC

  Eigen Network Outage

• Major outageTextmagicJul 17, 2026, 20:22 UTC

  Application access Issues

• Major outageNexcessJul 18, 2026, 01:44 UTC

  WP2Shell Wordpress Core Critical Remote Code Execution Vulnerabilities, CVE-2026-60137 and CVE-2026-63030

Shift4 Payments's overall reliability

Full Shift4 Payments reliability report and live status → · Most reliable Shift4 Payments alternatives →