Outage report · Major outage
Shift4 Payments outage on Apr 4, 2026
Delayed Processing/ Intermittent Timeouts
What happened
Shift4 Payments reported a major outage starting Apr 4, 2026, 21:41 UTC, affecting Card Processing. It was marked resolved at Apr 5, 2026, 00:03 UTC.
- The incident lasted 2h 23m from first report to resolution.
- It was the 3rd longest of 7 significant outages Shift4 Payments reported in the 12 months up to it.
- Shift4 Payments had reported no other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Shift4 Payments
The intermittent processing issue has been fully resolved. All transaction channels are back to normal, and our monitoring confirms that all payments are now processing successfully.
What our independent monitoring saw
Our independent monitoring of Shift4 Payments started after this incident, so this report is based on Shift4 Payments's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Shift4 Payments's overall reliability
Shift4 Payments has a reliability score of 57.8/100, with 99.36% effective uptime and 5 incidents over the last 90 days.
Visit Shift4 Payments ↗Full Shift4 Payments reliability report and live status → · Most reliable Shift4 Payments alternatives →
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