Outage report · Major outage

ShipEngine outage on Jul 31, 2026

Issue with Purolator label creation and getting rates

SeverityMajor outage
StartedJul 31, 2026, 10:32UTC
ResolvedJul 31, 2026, 12:56UTC
Duration2h 24m

What happened

ShipEngine reported a major outage starting Jul 31, 2026, 10:32 UTC, affecting Purolator Canada. It was marked resolved at Jul 31, 2026, 12:56 UTC.

  • The incident lasted 2h 24m from first report to resolution.
  • ShipEngine had reported 4 other partial or major outages in the 90 days before it.

Latest update from ShipEngine

This incident has been resolved.

Read ShipEngine's official incident report ↗

What our independent monitoring saw

Our independent monitoring of ShipEngine started after this incident, so this report is based on ShipEngine's status page.

ShipEngine's overall reliability

45.2/100

ShipEngine has a reliability score of 45.2/100, with 98.39% effective uptime and 8 incidents over the last 90 days.

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