Outage report · Major outage
ShipStation outage on Nov 21, 2025
Rithium (formerly Channel Advisor) Outage Impacting All Stores
What happened
ShipStation reported a major outage starting Nov 21, 2025, 01:22 UTC, affecting ChannelAdvisor. It was marked resolved at Nov 24, 2025, 17:48 UTC.
- The incident lasted 3d 16h from first report to resolution.
- It was the 2nd longest of 9 significant outages ShipStation reported in the 12 months up to it.
- ShipStation had reported no other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from ShipStation
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of ShipStation started after this incident, so this report is based on ShipStation's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
ShipStation's overall reliability
ShipStation has a reliability score of 43.1/100, with 98.02% effective uptime and 13 incidents over the last 90 days.
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