Live status & reliability report
Shop-Ware status, outages & reliability
Shop-Ware is a cloud-based shop management system for auto repair shops.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Shop-Ware had 99.88% effective uptime across 6 status page incidents (2 partial or major outages), resolving them in 47m on average. Our own monitoring detected 2 outages, 0 of which Shop-Ware acknowledged on its status page.
Is Shop-Ware down right now?
No, Shop-Ware is up and running.
- Shop-Ware's status page reports all systems operational. Checked .
- All 2 Shop-Ware pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Shop-Ware's reliability
- Over the past 12 months, Shop-Ware published 16 incidents on its status page, 4 of them partial or major outages.
- Its longest outage on record in that time was “Investigating: PartsTech Integration Issue” on Sep 15, 2026, which lasted 2h 41m.
- The part of Shop-Ware most often affected was PartsTech (4 of 16 incidents).
- Shop-Ware reported 6 incidents in the last 90 days, up from 4 in the 90 days before.
- Incidents most often began on a Monday (5 of 16, UTC).
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Shop-Ware's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Shop-Ware incident history (last 90 days)
- Degraded performanceOct 5, 2026 · resolved in 1h 20m
PartsTech Performance Interruption
Affected: PartsTech
- Degraded performanceSep 17, 2026 · resolved in <1m
- Degraded performanceSep 16, 2026 · resolved in <1m
- Partial outageSep 15, 2026 · resolved in 2h 41m
Investigating: PartsTech Integration Issueofficial update ↗
Affected: PartsTech
- Degraded performanceSep 14, 2026 · resolved in 42m
Mitchell1 Degraded Performance
Affected: Mitchell1
- Partial outageAug 11, 2026 · resolved in <1m
Source: Shop-Ware status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Shop-Ware pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Web app login | Up | 68.75% | 2671 ms |
| Marketing homepage | Up | 100% | 1478 ms |
Outages detected by our probes
- Detected outageNov 1, 2026, 21:58 UTC · 13m · ams3
Not reported on status page · UND_ERR_CONNECT_TIMEOUT
- Detected outageNov 1, 2026, 17:23 UTC · 22m · ams3
Not reported on status page · UND_ERR_CONNECT_TIMEOUT
- Detected outageNov 1, 2026, 17:08 UTC · 10m · ams3
Not reported on status page · UND_ERR_CONNECT_TIMEOUT
3 outages we detected did not appear on Shop-Ware's status page.
How Shop-Ware compares
Shop-Ware status FAQ
Is Shop-Ware down right now?
No, Shop-Ware is up and running. Shop-Ware's status page currently reports all systems operational, and all 2 of the Shop-Ware pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Shop-Ware?
Shop-Ware has a reliability score of 75.3 out of 100, ranking #2 of 2 auto repair shop management systems. Over the last 90 days it had 99.88% effective uptime.
How often does Shop-Ware have outages?
Shop-Ware published 6 incidents on its status page in the last 90 days (2 partial or major outages) and 16 in the past 12 months.
How long do Shop-Ware outages last?
Shop-Ware resolves incidents in 47m on average. Its longest outage in the past year lasted 2h 41m, on Sep 15, 2026.
Does Shop-Ware have a status page?
Yes. Shop-Ware's official status page is status.shop-ware.com. We read it every five minutes and keep its full incident history.