Outage report · Partial outage
Shopify outage on Nov 1, 2019
Storefront and checkouts down for some storefronts
SeverityPartial outage
StartedNov 1, 2019, 17:15UTC
ResolvedNov 1, 2019, 22:20UTC
Duration5h 5m
What happened
Shopify reported a partial outage starting Nov 1, 2019, 17:15 UTC, affecting Admin, Checkout, Storefront. It was marked resolved at Nov 1, 2019, 22:20 UTC.
- The incident lasted 5h 5m from first report to resolution.
- It was the longest significant outage Shopify reported in the 12 months up to it.
- Shopify had reported 5 other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Shopify
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Shopify started after this incident, so this report is based on Shopify's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Shopify's overall reliability
99.5/100
Shopify has a reliability score of 99.5/100, with 100% effective uptime and 1 incidents over the last 90 days.
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