Outage report · Major outage

SignWell outage on Aug 31, 2021

Infrastructure issues

SeverityMajor outage
StartedAug 31, 2021, 19:20UTC
ResolvedAug 31, 2021, 22:52UTC
Duration3h 32m

What happened

SignWell reported a major outage starting Aug 31, 2021, 19:20 UTC, affecting Docsketch Service. It was marked resolved at Aug 31, 2021, 22:52 UTC.

  • The incident lasted 3h 32m from first report to resolution.
  • It was the 3rd longest of 6 significant outages SignWell reported in the 12 months up to it.
  • SignWell had reported no other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from SignWell

This incident has been resolved.

Read SignWell's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SignWell started after this incident, so this report is based on SignWell's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

SignWell's overall reliability

100.0/100

SignWell has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

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