Outage report · Partial outage

SimplePractice outage on Apr 10, 2024

Limited feature interruption

SeverityPartial outage
StartedApr 10, 2024, 15:03UTC
ResolvedApr 10, 2024, 19:30UTC
Duration4h 28m

What happened

SimplePractice reported a partial outage starting Apr 10, 2024, 15:03 UTC, affecting Main application. It was marked resolved at Apr 10, 2024, 19:30 UTC.

  • The incident lasted 4h 28m from first report to resolution.
  • SimplePractice had reported no other partial or major outages in the 90 days before it.

Latest update from SimplePractice

This issue has now been resolved. Users should see appointment reminders and Telehealth links going out as expected both automatically and manually. We will continue to monitor for any further issues. Thank you for your patience and we apologize for any inconvenience this may have caused.

Read SimplePractice's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SimplePractice started after this incident, so this report is based on SimplePractice's status page.

SimplePractice's overall reliability

85.1/100

SimplePractice has a reliability score of 85.1/100, with 99.86% effective uptime and 7 incidents over the last 90 days.

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