Outage report · Partial outage
Smartsheet outage on Jun 10, 2026
Smartsheet add-ons for Google is not working
What happened
Smartsheet reported a partial outage starting Jun 10, 2026, 22:21 UTC, affecting Third Party Integrations. It was marked resolved at Jun 11, 2026, 11:02 UTC.
- The incident lasted 12h 41m from first report to resolution.
- It was the 2nd longest of 22 significant outages Smartsheet reported in the 12 months up to it.
- Smartsheet had reported 2 other partial or major outages in the 90 days before it.
- 7 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Smartsheet
**The Smartsheet Merge add-on for Google Docs stopped working after Google removed support for an older runtime environment that the add-on depended on, causing the add-on to fail entirely for all users \(~234,000 affected\).** The issue was resolved on June 11, 2026, by updating the add-on's code and deployment configuration to be compatible with Google's current platform — no customer data was lost.
What our independent monitoring saw
Our independent monitoring of Smartsheet started after this incident, so this report is based on Smartsheet's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Smartsheet's overall reliability
Smartsheet has a reliability score of 59.5/100, with 99.00% effective uptime and 8 incidents over the last 90 days.
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