Outage report · Partial outage
Smartsheet outage on Oct 29, 2025
Investigating errors using Login with Microsoft
What happened
Smartsheet reported a partial outage starting Oct 29, 2025, 16:56 UTC, affecting Single Sign On ( Company Credentials ). It was marked resolved at Oct 30, 2025, 01:24 UTC.
- The incident lasted 8h 28m from first report to resolution.
- Smartsheet had reported 3 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Smartsheet
Beginning on October 29th, 2025, from 8:41AM PDT, users experienced Azure/Microsoft login issues. The issue occurred due to a 3rd party authentication service provider. This was resolved by 5:05PM PDT.
What our independent monitoring saw
Our independent monitoring of Smartsheet started after this incident, so this report is based on Smartsheet's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Smartsheet's overall reliability
Smartsheet has a reliability score of 59.5/100, with 99.00% effective uptime and 8 incidents over the last 90 days.
Visit Smartsheet ↗Full Smartsheet reliability report and live status → · Most reliable Smartsheet alternatives →
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