Outage report · Major outage

Smokeball outage on Apr 23, 2026

Smokeball documents not loading

SeverityMajor outage
StartedApr 23, 2026, 13:17UTC
ResolvedApr 23, 2026, 14:06UTC
Duration50m

What happened

Smokeball reported a major outage starting Apr 23, 2026, 13:17 UTC, affecting File Syncing. It was marked resolved at Apr 23, 2026, 14:06 UTC.

  • The incident lasted 50m from first report to resolution.
  • Smokeball had reported 9 other partial or major outages in the 90 days before it.
  • 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Smokeball

We have resolved the file list loading. All files should be generating as expected and folders should be showing when moving files. We appreciate your patience. Thanks!

Read Smokeball's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Smokeball started after this incident, so this report is based on Smokeball's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Smokeball's overall reliability

80.2/100

Smokeball has a reliability score of 80.2/100, with 99.76% effective uptime and 7 incidents over the last 90 days.

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