Outage report · Major outage
Smokeball outage on Apr 16, 2026
Document syncing delays
SeverityMajor outage
StartedApr 16, 2026, 16:38UTC
ResolvedApr 17, 2026, 00:58UTC
Duration8h 20m
What happened
Smokeball reported a major outage starting Apr 16, 2026, 16:38 UTC, affecting File Syncing. It was marked resolved at Apr 17, 2026, 00:58 UTC.
- The incident lasted 8h 20m from first report to resolution.
- It was the 2nd longest of 15 significant outages Smokeball reported in the 12 months up to it.
- Smokeball had reported 7 other partial or major outages in the 90 days before it.
- 3 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Smokeball
Documents syncing issues have been resolved for all users. We appreciate the patience. Thank you!
What our independent monitoring saw
Our independent monitoring of Smokeball started after this incident, so this report is based on Smokeball's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Smokeball's overall reliability
80.2/100
Smokeball has a reliability score of 80.2/100, with 99.76% effective uptime and 7 incidents over the last 90 days.
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