Outage report · Major outage

Smokeball outage on Feb 7, 2025

Unable to e-file with Infotrack

SeverityMajor outage
StartedFeb 7, 2025, 16:00UTC
ResolvedFeb 7, 2025, 16:59UTC
Duration59m

What happened

Smokeball reported a major outage starting Feb 7, 2025, 16:00 UTC, affecting Infotrack. It was marked resolved at Feb 7, 2025, 16:59 UTC.

  • The incident lasted 59m from first report to resolution.
  • Smokeball had reported 1 other partial or major outage in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Smokeball

Infotrack has resolved the issue with Efiling and Esigning. Thank you for your patience.

Read Smokeball's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Smokeball started after this incident, so this report is based on Smokeball's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Smokeball's overall reliability

80.2/100

Smokeball has a reliability score of 80.2/100, with 99.76% effective uptime and 7 incidents over the last 90 days.

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