Outage report · Partial outage

Sprinklr outage on Sep 9, 2026

Prod2 Meta Issue – Channel Operations Impacted

SeverityPartial outage
StartedSep 9, 2026, 07:44UTC
ResolvedSep 9, 2026, 18:37UTC
Duration10h 53m

What happened

Sprinklr reported a partial outage starting Sep 9, 2026, 07:44 UTC, affecting America (Prod2), America (Prod2), America (Prod2), America (Prod2), America (Prod2), America (Prod2), America (Prod2), America (Prod2) and 24 more. It was marked resolved at Sep 9, 2026, 18:37 UTC.

  • The incident lasted 10h 53m from first report to resolution.
  • Sprinklr had reported 1 other partial or major outage in the 90 days before it.
  • 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Sprinklr

The issue impacting certain Meta-integrated services, including Facebook, Instagram, and WhatsApp functionality, has been resolved. As the application resumes normal operations, customers may experience a increase in message volume as previously affected traffic is processed. We are closely monitoring the environment throughout the recovery period to ensure continued stability.

Read Sprinklr's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Sprinklr started after this incident, so this report is based on Sprinklr's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Sprinklr's overall reliability

45.2/100

Sprinklr has a reliability score of 45.2/100, with 98.32% effective uptime and 8 incidents over the last 90 days.

Visit Sprinklr ↗

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