Outage report · Partial outage

Sprinklr outage on Apr 6, 2026

Listening data grabbing

SeverityPartial outage
StartedApr 6, 2026, 11:23UTC
ResolvedApr 7, 2026, 03:02UTC
Duration15h 38m

What happened

Sprinklr reported a partial outage starting Apr 6, 2026, 11:23 UTC, affecting America (Prod8), EMEA (Prod3). It was marked resolved at Apr 7, 2026, 03:02 UTC.

  • The incident lasted 15h 38m from first report to resolution.
  • Sprinklr had reported 3 other partial or major outages in the 90 days before it.

Latest update from Sprinklr

We are pleased to inform you that the issue impacting the ingestion of listening data into Sprinklr has been resolved. Listening data is now being processed as expected. If you have any questions or need further support, please feel free to reach out to Sprinklr Support. Thank you for your patience.

Read Sprinklr's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Sprinklr started after this incident, so this report is based on Sprinklr's status page.

Sprinklr's overall reliability

45.2/100

Sprinklr has a reliability score of 45.2/100, with 98.32% effective uptime and 8 incidents over the last 90 days.

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