Outage report · Major outage

Stayntouch outage on Dec 19, 2018

Zest check-in freezing

SeverityMajor outage
StartedDec 19, 2018, 17:18UTC
ResolvedDec 19, 2018, 19:42UTC
Duration2h 24m

What happened

Stayntouch reported a major outage starting Dec 19, 2018, 17:18 UTC, affecting Stayntouch Guest Mobility, Stayntouch Guest Kiosk. It was marked resolved at Dec 19, 2018, 19:42 UTC.

  • The incident lasted 2h 24m from first report to resolution.
  • Stayntouch had reported 2 other partial or major outages in the 90 days before it.

Latest update from Stayntouch

This incident has been resolved.

Read Stayntouch's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Stayntouch started after this incident, so this report is based on Stayntouch's status page.

Stayntouch's overall reliability

100.0/100

Stayntouch has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

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