Outage report · Partial outage

SurveyMonkey outage on Nov 18, 2025

503 Service Temporarily Unavailable error when accessing Contacts

SeverityPartial outage
StartedNov 18, 2025, 11:54UTC
ResolvedNov 18, 2025, 14:13UTC
Duration2h 19m

What happened

SurveyMonkey reported a partial outage starting Nov 18, 2025, 11:54 UTC, affecting SurveyMonkey. It was marked resolved at Nov 18, 2025, 14:13 UTC.

  • The incident lasted 2h 19m from first report to resolution.
  • SurveyMonkey had reported 1 other partial or major outage in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from SurveyMonkey

This incident has been resolved.

Read SurveyMonkey's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SurveyMonkey started after this incident, so this report is based on SurveyMonkey's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

SurveyMonkey's overall reliability

72.6/100

SurveyMonkey has a reliability score of 72.6/100, with 99.68% effective uptime and 15 incidents over the last 90 days.

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