Outage report · Partial outage

Sync.com outage on Apr 11, 2022

Billing Processing Delays - Accounts not updating with new plans

SeverityPartial outage
StartedApr 11, 2022, 00:07UTC
ResolvedApr 11, 2022, 14:32UTC
Duration14h 25m

What happened

Sync.com reported a partial outage starting Apr 11, 2022, 00:07 UTC, affecting Control Panel. It was marked resolved at Apr 11, 2022, 14:32 UTC.

  • The incident lasted 14h 25m from first report to resolution.
  • It was the 3rd longest of 7 significant outages Sync.com reported in the 12 months up to it.
  • Sync.com had reported no other partial or major outages in the 90 days before it.

Latest update from Sync.com

This incident has been resolved. We'll continue to monitor.

Read Sync.com's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Sync.com started after this incident, so this report is based on Sync.com's status page.

Sync.com's overall reliability

77.6/100

Sync.com has a reliability score of 77.6/100, with 99.82% effective uptime and 1 incidents over the last 90 days.

Visit Sync.com ↗

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