Outage report · Major outage

Tripleseat outage on Oct 27, 2026

New incident: "Login Issues"

SeverityMajor outage

StartedOct 27, 2026, 13:57UTC

ResolvedOct 28, 2026, 13:33UTC

Duration23h 36m

What happened

Tripleseat reported a major outage starting Oct 27, 2026, 13:57 UTC. It was marked resolved at Oct 28, 2026, 13:33 UTC.

The incident lasted 23h 36m from first report to resolution.
Tripleseat had reported 4 other partial or major outages in the 90 days before it.
7 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Tripleseat

Milestone is now 'closed'. Previously milestone was 'postmortem_completed' Milestone is now 'postmortem_completed'. Previously milestone was 'postmortem_started' Milestone is now 'postmortem_started'. Previously milestone was 'resolved' We have confirmed that the intermittent login issues experienced by some users today stemmed from an outage with a third-party Firewall provider utilized by some Venues. Our teams are continuing to monitor Tripleseat to ensure no further issues arise following this. If you have questions, please reach out to support@tripleseat.com. Milestone is now 'resolved'. Previously milestone was 'mitigated' We have received reports that the Login issues affecting some Users have subsided. Our Engineers are still investigating potential causes for this disruption. In the meantime, we suggest clearing your browser cache/cookies and trying to login afterwards to see if this bypasses the loading issues. If you are still encountering this behavior after clearing cache/

Read Tripleseat's official incident report ↗