Outage report · Partial outage
When I Work outage on May 23, 2025
Performance Issue
SeverityPartial outage
StartedMay 23, 2025, 15:58UTC
ResolvedJun 9, 2025, 15:01UTC
Duration16d 23h
What happened
When I Work reported a partial outage starting May 23, 2025, 15:58 UTC, affecting Web App, API, Login, Website. It was marked resolved at Jun 9, 2025, 15:01 UTC.
- The incident lasted 16d 23h from first report to resolution.
- It was the longest significant outage When I Work reported in the 12 months up to it.
- When I Work had reported 3 other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from When I Work
The performance issues that some accounts were experiencing have been resolved. We appreciate your patience and understanding as we worked on this.
What our independent monitoring saw
Our independent monitoring of When I Work started after this incident, so this report is based on When I Work's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
When I Work's overall reliability
100.0/100
When I Work has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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