Outage report · Major outage

When I Work outage on Apr 17, 2025

WorkChat service is currently degraded or unavailable for some users

SeverityMajor outage
StartedApr 17, 2025, 21:03UTC
ResolvedApr 17, 2025, 22:53UTC
Duration1h 50m

What happened

When I Work reported a major outage starting Apr 17, 2025, 21:03 UTC, affecting Workchat. It was marked resolved at Apr 17, 2025, 22:53 UTC.

  • The incident lasted 1h 50m from first report to resolution.
  • When I Work had reported no other partial or major outages in the 90 days before it.

Latest update from When I Work

We have confirmed the issue is no longer present. WorkChat is now operational.

Read When I Work's official incident report ↗

What our independent monitoring saw

Our independent monitoring of When I Work started after this incident, so this report is based on When I Work's status page.

When I Work's overall reliability

100.0/100

When I Work has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit When I Work ↗

Full When I Work reliability report and live status → · Most reliable When I Work alternatives →