Outage report · Major outage
When I Work outage on Oct 14, 2024
Degraded WorkChat Performance
SeverityMajor outage
StartedOct 14, 2024, 19:41UTC
ResolvedOct 15, 2024, 02:25UTC
Duration6h 44m
What happened
When I Work reported a major outage starting Oct 14, 2024, 19:41 UTC, affecting Workchat. It was marked resolved at Oct 15, 2024, 02:25 UTC.
- The incident lasted 6h 44m from first report to resolution.
- It was the 3rd longest of 6 significant outages When I Work reported in the 12 months up to it.
- When I Work had reported no other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from When I Work
The issue impacting the performance with WorkChat has been resolved.
What our independent monitoring saw
Our independent monitoring of When I Work started after this incident, so this report is based on When I Work's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
When I Work's overall reliability
100.0/100
When I Work has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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