Outage report · Major outage
Whereby outage on Feb 20, 2026
Service Disruption: Recordings, Captions, and Transcriptions
SeverityMajor outage
StartedFeb 20, 2026, 11:17UTC
ResolvedFeb 20, 2026, 12:10UTC
Duration53m
What happened
Whereby reported a major outage starting Feb 20, 2026, 11:17 UTC. It was marked resolved at Feb 20, 2026, 12:10 UTC.
- The incident lasted 53m from first report to resolution.
- It was the 2nd longest of 3 significant outages Whereby reported in the 12 months up to it.
- Whereby had reported 1 other partial or major outage in the 90 days before it.
- 3 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Whereby
Type: Incident Duration: 53 minutes Affected Components: Meeting rooms Feb 20, 12:10:41 GMT+0 - Resolved - This incident has been resolved. Feb 20, 12:09:35 GMT+0 - Monitoring - Whereby-hosted Recordings, Transcriptions, and Captions were unavailable starting 10:47am UTC. Sessions using Whereby-hosted storage that were already in progress at this time may have incomplete Recordings or Transcriptions. Feb 20, 12:09:04 GMT+0 - Identified - Feb 20, 11:17:44 GMT+0 - Investigating - We are currently investigating this incident.
What our independent monitoring saw
Our independent monitoring of Whereby started after this incident, so this report is based on Whereby's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Whereby's overall reliability
93.8/100
Whereby has a reliability score of 93.8/100, with 99.95% effective uptime and 3 incidents over the last 90 days.
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