Whereby outage on Feb 6, 2025

What happened

Whereby reported a major outage starting Feb 6, 2025, 09:04 UTC. It was marked resolved at Feb 6, 2025, 10:02 UTC.

• The incident lasted 58m from first report to resolution.
• It was the 2nd longest of 5 significant outages Whereby reported in the 12 months up to it.
• Whereby had reported 2 other partial or major outages in the 90 days before it.
• 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Whereby

Type: Incident Duration: 58 minutes Affected Components: Meeting rooms Feb 6, 10:02:29 GMT+0 - Resolved - The affected features are now working as normal Feb 6, 09:40:09 GMT+0 - Monitoring - Our storage provider has published a fix, which seems like it has solved the issue. We are currently monitoring Feb 6, 09:04:04 GMT+0 - Investigating - It seems like one of our storage providers is experiencing issues, preventing Whereby-hosted recordings and transcriptions from being stored.

Read Whereby's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Whereby started after this incident, so this report is based on Whereby's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageMoEngageFeb 6, 2025, 06:21 UTC

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Whereby's overall reliability

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