Outage report · Major outage

Wodify outage on Sep 7, 2021

Intermittent Connectivity

SeverityMajor outage
StartedSep 7, 2021, 15:05UTC
ResolvedSep 7, 2021, 23:32UTC
Duration8h 27m

What happened

Wodify reported a major outage starting Sep 7, 2021, 15:05 UTC, affecting APIs, Online Sales Portal, POS Mobile App, Admin Mobile App, Wodify Client Mobile App, Database Server, Application Servers, Database Server and 1 more. It was marked resolved at Sep 7, 2021, 23:32 UTC.

  • The incident lasted 8h 27m from first report to resolution.
  • Wodify had reported no other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Wodify

Earlier today we experienced an outage related to a database query that needed to be repaired (offline) in order to bring the system back up (online). We’ll be continuing to optimize these queries and closely monitor our system status to prevent any unnecessary downtime. As always, thank you for your patience and understanding.

Read Wodify's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Wodify started after this incident, so this report is based on Wodify's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Wodify's overall reliability

45.7/100

Wodify has a reliability score of 45.7/100, with 98.98% effective uptime and 1 incidents over the last 90 days.

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