Outage report · Partial outage

Xero outage on Sep 13, 2026

ATO services may be unavailable

SeverityPartial outage
StartedSep 13, 2026, 23:46UTC
ResolvedSep 14, 2026, 03:51UTC
Duration4h 5m

What happened

Xero reported a partial outage starting Sep 13, 2026, 23:46 UTC, affecting Tax Reporting - BAS, TPAR, AU Payroll. It was marked resolved at Sep 14, 2026, 03:51 UTC.

  • The incident lasted 4h 5m from first report to resolution.
  • It was the 3rd longest of 8 significant outages Xero reported in the 12 months up to it.
  • Xero had reported 5 other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Xero

The ATO has resolved their issue impacting customers trying to file tax returns from Xero.

Read Xero's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Xero started after this incident, so this report is based on Xero's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Xero's overall reliability

48.6/100

Xero has a reliability score of 48.6/100, with 98.61% effective uptime and 27 incidents over the last 90 days.

Visit Xero ↗

Full Xero reliability report and live status → · Most reliable Xero alternatives →