Outage report · Partial outage

Xero outage on Sep 7, 2026

AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.

SeverityPartial outage
StartedSep 7, 2026, 01:49UTC
ResolvedSep 7, 2026, 04:16UTC
Duration2h 27m

What happened

Xero reported a partial outage starting Sep 7, 2026, 01:49 UTC, affecting Tax Reporting - BAS, TPAR, Xero Tax (AU). It was marked resolved at Sep 7, 2026, 04:16 UTC.

  • The incident lasted 2h 27m from first report to resolution.
  • Xero had reported 4 other partial or major outages in the 90 days before it.
  • 3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Xero

The ATO has resolved the issue impacting AU customers trying to file tax returns in Xero Tax.

Read Xero's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Xero started after this incident, so this report is based on Xero's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Xero's overall reliability

48.6/100

Xero has a reliability score of 48.6/100, with 98.61% effective uptime and 27 incidents over the last 90 days.

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