Outage report · Partial outage

Xero outage on Aug 30, 2026

Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO

SeverityPartial outage
StartedAug 30, 2026, 20:21UTC
ResolvedAug 30, 2026, 22:39UTC
Duration2h 18m

What happened

Xero reported a partial outage starting Aug 30, 2026, 20:21 UTC, affecting Xero Tax (AU). It was marked resolved at Aug 30, 2026, 22:39 UTC.

  • The incident lasted 2h 18m from first report to resolution.
  • Xero had reported 3 other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Xero

ATO has resolved the issue causing errors for AU customers when using prefill or lodge tax returns from Xero Tax.

Read Xero's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Xero started after this incident, so this report is based on Xero's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Xero's overall reliability

48.6/100

Xero has a reliability score of 48.6/100, with 98.61% effective uptime and 27 incidents over the last 90 days.

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