Outage report · Major outage

Yousign outage on Dec 17, 2025

v3 - Application and API instabilities

SeverityMajor outage
StartedDec 17, 2025, 14:58UTC
ResolvedDec 17, 2025, 16:19UTC
Duration1h 22m

What happened

Yousign reported a major outage starting Dec 17, 2025, 14:58 UTC, affecting APP V3 - https://yousign.app, API V3 - https://api.yousign.app. It was marked resolved at Dec 17, 2025, 16:19 UTC.

  • The incident lasted 1h 22m from first report to resolution.
  • Yousign had reported 7 other partial or major outages in the 90 days before it.
  • 3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Yousign

The service is now stable. We have switched to a backup storage system located in another data center. OVH’s status page confirms an incident affecting the primary storage we were using: https://bare-metal-servers.status-ovhcloud.com/incidents/wvy4v173tkb1 We are no longer observing any instability and are therefore closing this communication. We are now awaiting the postmortem from our provider (OVH) to fully understand the root cause. We apologize for any inconvenience this may have caused. Our support teams remain available should you need any assistance.

Read Yousign's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Yousign started after this incident, so this report is based on Yousign's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Yousign's overall reliability

64.2/100

Yousign has a reliability score of 64.2/100, with 99.50% effective uptime and 9 incidents over the last 90 days.

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