Video Conferencing · reliability comparison

8x8 Jitsi as a Service (JaaS) vs Webex Meetings: which is more reliable? (2026)

8x8 Jitsi as a Service (JaaS) is more reliable than Webex Meetings, scoring 90.0 vs 57.1 out of 100. Over the last 90 days 8x8 Jitsi as a Service (JaaS) reported 0 incidents and Webex Meetings reported 3, with effective uptime of 100% and 99.37% respectively.

Data updated Nov 1, 2026 · How we score

Metric8x8 Jitsi as a Service (JaaS)Webex Meetings
Reliability score90.057.1
Rank (video conferencing platforms)—#7
Uptime (90 days)100%99.37%
Incidents (90 days)03
Partial / major outages02
Avg time to resolve—1d 3h
Outages we detected00
Transparency score50/100100/100

Where 8x8 Jitsi as a Service (JaaS) and Webex Meetings differ

  • 8x8 Jitsi as a Service (JaaS) reported no incidents in the last 90 days, while Webex Meetings reported 3.
  • Webex Meetings had 2 partial or major outages, compared with 0 for 8x8 Jitsi as a Service (JaaS).

90-day uptime

8x8 Jitsi as a Service (JaaS)

Aug 5, 2026 – Oct 31, 2026: no dataNov 1, 2026 – Nov 2, 2026: no incidents
90 days ago100% average daily uptimeToday

Webex Meetings

Aug 5, 2026 – Oct 27, 2026: no incidentsOct 28, 2026: 95.70% uptime, 2 incidents (Partial outage)Oct 29, 2026: 50.00% uptime, 1 incident (Partial outage)Oct 30, 2026: 97.93% uptime, 2 incidents (Partial outage)Oct 31, 2026 – Nov 2, 2026: no incidents
90 days ago99.373% average daily uptimeToday

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