Outage report · Partial outage

Webex Meetings outage on Oct 28, 2026

Gateway and Solutions: Some users may be unable to join meetings from video devices via Video Integration for Microsoft Teams (VIMT)

SeverityPartial outage

StartedOct 28, 2026, 21:56UTC

ResolvedOct 30, 2026, 00:59UTC

Duration1d 3h

What happened

Webex Meetings reported a partial outage starting Oct 28, 2026, 21:56 UTC. It was marked resolved at Oct 30, 2026, 00:59 UTC.

The incident lasted 1d 3h from first report to resolution.
Webex Meetings had reported 1 other partial or major outage in the 90 days before it.
10 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Webex Meetings

Component Status: Regions: N. America (West), N. America (East) resolved - Services remain healthy and stable, and the issue is now resolved. We appreciate your patience while we addressed this service incident. Oct 30, 00:59 UTC monitoring - The remaining Webex Contact Center call delivery issues in the US region have recovered, and services are currently functioning as expected. We will continue to monitor to ensure service stability. Thank you for your patience during this service incident. Oct 29, 21:43 UTC identified - Engineering has determined that Webex Contact Center agents may continue to experience call delivery issues. We are working to resolve the issue and will provide an update in one hour, or sooner if more information becomes available. Oct 29, 21:03 UTC monitoring - Webex Services in the US region have recovered and are functioning as expected. We will continue to monitor to ensure service stability. Thank you for your patience during this service incident. Oct 29, 20

Read Webex Meetings's official incident report ↗