Live status & reliability report

Nextiva status, outages & reliability

#10 of 12 business phone systemsOperational

Nextiva is a Scottsdale, Arizona-based provider of cloud business phone, contact center and customer communications software.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days Nextiva had 99.37% effective uptime across 8 status page incidents (6 partial or major outages), resolving them in 2h 35m on average.

66.1/100Reliability scoreVisit Nextiva ↗

Is Nextiva down right now?

No, Nextiva is up and running.

  • Nextiva's status page reports all systems operational. Checked .
  • All 2 Nextiva pages we check are responding. Checked .

Official Nextiva status page ↗

Uptime (90d)99.37%13h 27m weighted downtime
Incidents (90d)82.3 per 30 days
Major / partial outages6
Avg time to resolve2h 35m
Outages we detected0by our independent probes

90-day uptime

Aug 4, 2026 – Aug 6, 2026: no incidentsAug 7, 2026: 89.30% uptime, 1 incident (Major outage)Aug 8, 2026 – Aug 12, 2026: no incidentsAug 13, 2026: 80.36% uptime, 1 incident (Major outage)Aug 14, 2026 – Sep 10, 2026: no incidentsSep 11, 2026: 99.07% uptime, 1 incident (Partial outage)Sep 12, 2026 – Sep 17, 2026: no incidentsSep 18, 2026: 99.77% uptime, 1 incident (Partial outage)Sep 19, 2026 – Sep 30, 2026: no incidentsOct 1, 2026: 94.81% uptime, 1 incident (Partial outage)Oct 2, 2026: 86.95% uptime, 1 incident (Partial outage)Oct 3, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 98.55% uptime, 1 incident (Degraded performance)Oct 21, 2026 – Oct 26, 2026: no incidentsOct 27, 2026: 99.52% uptime, 1 incident (Degraded performance)Oct 28, 2026: 95.55% uptime, 1 incident (Major outage)Oct 29, 2026 – Nov 1, 2026: no incidents
90 days ago99.377% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Nextiva's reliability

  • Over the past 12 months, Nextiva published 22 incidents on its status page, 19 of them partial or major outages.
  • Its longest outage on record in that time was “Sales Chat Errors” on Oct 1, 2026, which lasted 8h 45m.
  • The part of Nextiva most often affected was Nextiva Contact Center (10 of 22 incidents).
  • Nextiva reported 8 incidents in the last 90 days, up from 4 in the 90 days before.
  • Incidents most often began on a Thursday (7 of 22, UTC).
  • Nextiva's 90-day uptime of 99.37% is below the average for business phone systems (99.70%).
  • It resolves incidents faster than the typical business phone system: 2h 35m on average, against a median of 3h 16m.

Score breakdown

Uptime · 40% weight
47
99.377% effective uptime
Incident frequency · 20% weight
56
2.33 weighted incidents per 30 days
Time to resolve · 20% weight
81
2h 35m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

024681 major outage incident1Dec1 major outage incident3 partial outage incidents1 degraded performance incident5Jan ’262 partial outage incidents2Feb1 partial outage incident1MarApr1 major outage incident1May1 major outage incident1Jun1 major outage incident1 partial outage incident2Jul2 major outage incidents2Aug2 partial outage incidents2Sep1 major outage incident1 partial outage incident2 degraded performance incidents4OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Nextiva's public pages, measured by our probes.

Not enough data yet — this chart fills in as our monitoring runs.

Score trend

Daily reliability score (rolling 90-day window).

Not enough data yet — this chart fills in as our monitoring runs.

Nextiva incident history (last 90 days)

Source: Nextiva status page · last checked · Subscribe via RSS

Our independent monitoring

We check these public Nextiva pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
NextOS app loginUp 100%1866 ms
Account loginUp 100%1830 ms
HomepageInconclusive ——

How Nextiva compares

Nextiva vs Grasshopper

99.37% vs 99.96% uptime

Nextiva vs JustCall

99.37% vs 99.96% uptime

Nextiva vs CloudTalk

99.37% vs 99.91% uptime

Nextiva vs GoTo Connect

99.37% vs 99.87% uptime

Nextiva vs Quo (formerly OpenPhone)

99.37% vs 99.83% uptime

Nextiva vs net2phone

99.37% vs 99.89% uptime

Most reliable Nextiva alternatives →

Nextiva status FAQ

Is Nextiva down right now?

No, Nextiva is up and running. Nextiva's status page currently reports all systems operational, and all 2 of the Nextiva pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is Nextiva?

Nextiva has a reliability score of 66.1 out of 100, ranking #10 of 12 business phone systems. Over the last 90 days it had 99.37% effective uptime.

How often does Nextiva have outages?

Nextiva published 8 incidents on its status page in the last 90 days (6 partial or major outages) and 22 in the past 12 months.

How long do Nextiva outages last?

Nextiva resolves incidents in 2h 35m on average. Its longest outage in the past year lasted 8h 45m, on Oct 1, 2026.

Does Nextiva have a status page?

Yes. Nextiva's official status page is status.nextiva.com. We read it every five minutes and keep its full incident history.