Nextiva outage on Oct 28, 2026

What happened

Nextiva reported a major outage starting Oct 28, 2026, 16:54 UTC, affecting Nextiva Call Center, NextivaONE, NextOS Platform. It was marked resolved at Oct 28, 2026, 17:58 UTC.

• The incident lasted 1h 4m from first report to resolution.
• Nextiva had reported 5 other partial or major outages in the 90 days before it.
• 9 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Nextiva

This incident has been resolved.

Read Nextiva's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Nextiva started after this incident, so this report is based on Nextiva's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageXeroOct 28, 2026, 09:33 UTC

  Global: Xero - customers are experiencing issues across Xero

• Major outageVeeqoOct 28, 2026, 16:06 UTC

  FedEx shipping rates and options unavailable

• Partial outageDatadogOct 28, 2026, 16:10 UTC

  Metrics query are disrupted

• Major outageCoverManagerOct 28, 2026, 17:29 UTC

  Maintenance: General maintenance

• Major outageSkyTab (Shift4)Oct 28, 2026, 20:39 UTC

  Eigen Sim Cards Connection Issues for Canadian Merchants - Oct 28 2026.

• Partial outageWebex MeetingsOct 28, 2026, 21:56 UTC

  Gateway and Solutions: Some users may be unable to join meetings from video devices via Video Integration for Microsoft Teams (VIMT)

• Major outageZendeskOct 28, 2026, 23:27 UTC

  Some customers are encountering CF error messages accessing Zendesk Support

• Major outageImpervaOct 29, 2026, 00:09 UTC

  [INC-1173] - QRO PoP Connectivity Issue

• Partial outageAfterShipOct 29, 2026, 04:06 UTC

  Carrier brazil-correios is currently unstable - Start Time - 2026/10/29 04:06 UTC

Nextiva's overall reliability

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