Outage report · Major outage
Xero outage on Oct 28, 2026
Global: Xero - customers are experiencing issues across Xero
SeverityMajor outage
StartedOct 28, 2026, 09:33UTC
ResolvedOct 28, 2026, 10:34UTC
Duration1h 1m
What happened
Xero reported a major outage starting Oct 28, 2026, 09:33 UTC, affecting Xero Platform and Settings. It was marked resolved at Oct 28, 2026, 10:34 UTC.
- The incident lasted 1h 1m from first report to resolution.
- Xero had reported 10 other partial or major outages in the 90 days before it.
- 6 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Xero
Our team has resolved the issue impacting our customers trying to navigate in Xero and seeing errors. We apologise for any inconvenience this has caused. A product release caused one of Xero's dependencies to become unavailable, and our team worked to restore service.
What our independent monitoring saw
Our independent monitoring of Xero started after this incident, so this report is based on Xero's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Xero's overall reliability
48.6/100
Xero has a reliability score of 48.6/100, with 98.61% effective uptime and 27 incidents over the last 90 days.
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