Business Banking · reliability comparison
Airwallex vs Brex: which is more reliable? (2026)
Airwallex is more reliable than Brex, scoring 50.8 vs 40.0 out of 100. Over the last 90 days Airwallex reported 7 incidents and Brex reported 9, with effective uptime of 98.43% and 97.69% respectively. Brex resolves incidents faster on average (10h 9m).
Data updated Nov 1, 2026 · How we score
| Metric | Airwallex | Brex |
|---|---|---|
| Reliability score | 50.8 | 40.0 |
| Rank (business banking providers) | #5 | #6 |
| Uptime (90 days) | 98.43% | 97.69% |
| Incidents (90 days) | 7 | 9 |
| Partial / major outages | 3 | 9 |
| Avg time to resolve | 10h 41m | 10h 9m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Airwallex and Brex differ
- Brex reported 29% more incidents than Airwallex over the last 90 days (9 vs 7).
- Brex had 9 partial or major outages, compared with 3 for Airwallex.
- Brex fixes problems faster: 10h 9m on average, against 10h 41m for Airwallex.
- Airwallex's longest outage on record lasted 2d 15h (Oct 3, 2026); Brex's lasted 3d (Oct 20, 2026).
90-day uptime
Airwallex
Brex
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Airwallex incidents
- Partial outageOct 27, 2026 · resolved in 12m
Partial outage on FX conversion-quote service
Affected: Transactional FX, Payouts
- Degraded performanceOct 16, 2026 · resolved in 8h 44m
Third-party outage causing PIX payment failures
Affected: Payments, Payouts
- Degraded performanceOct 9, 2026 · resolved in 1h 32m
Third-party outage causing Alipay, Wechat Pay, PayMe and PIX payment failures
Affected: Payments
- Partial outageOct 3, 2026 · resolved in 2d 15h
Third-party outage causing delays in processing some USD deposits
Affected: Global Accounts
- Degraded performanceSep 16, 2026 · resolved in <1m
Affected: Payments
- Degraded performanceSep 14, 2026 · resolved in <1m
Affected: Web App, Singapore
Recent Brex incidents
- Partial outageOct 20, 2026 · resolved in 10d
- Major outageOct 2, 2026 · resolved in <1m
- Major outageSep 30, 2026 · resolved in 34m
Admin home page load error spike
Affected: Home Page
- Partial outageSep 21, 2026 · resolved in <1m
Unexpected invalidation of some Developer API Tokens
Affected: Partner API, Authentication
- Partial outageSep 15, 2026 · resolved in 3h 8m
Affected: Spend Management
- Partial outageSep 1, 2026 · resolved in 8h 8m
Other business banking providers to consider
- Monzo Business · #1 · 100% uptime
- Tide · #2 · 100% uptime
- Rho · #3 · 99.96% uptime
- Mercury · #4 · 99.22% uptime
See the full most reliable business banking providers ranking →