Web & Product Analytics · reliability comparison
Amplitude vs Fullstory: which is more reliable? (2026)
Fullstory is more reliable than Amplitude, scoring 73.2 vs 67.4 out of 100. Over the last 90 days Amplitude reported 24 incidents and Fullstory reported 5, with effective uptime of 99.57% and 99.63% respectively. Amplitude resolves incidents faster on average (2h 47m).
Data updated Nov 1, 2026 · How we score
| Metric | Amplitude | Fullstory |
|---|---|---|
| Reliability score | 67.4 | 73.2 |
| Rank (analytics tools) | #8 | #7 |
| Uptime (90 days) | 99.57% | 99.63% |
| Incidents (90 days) | 24 | 5 |
| Partial / major outages | 2 | 2 |
| Avg time to resolve | 2h 47m | 5h 38m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Amplitude and Fullstory differ
- Amplitude reported 4.8× as many incidents as Fullstory over the last 90 days (24 vs 5).
- Amplitude fixes problems faster: 2h 47m on average, against 5h 38m for Fullstory (2.0× quicker).
- Amplitude's longest outage on record lasted 6h 5m (Sep 23, 2026); Fullstory's lasted 5h 17m (Sep 1, 2026).
90-day uptime
Amplitude
Fullstory
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Amplitude incidents
- Degraded performanceOct 26, 2026 · resolved in 1h 15m
Affected: Data Processing
- InformationalOct 24, 2026 · resolved in 23m
Delayed/Blocked Event Delivery to Amazon Kinesis Destination
Affected: Data Processing, Event Streaming
- InformationalOct 22, 2026 · resolved in 4h 38m
- InformationalOct 22, 2026 · resolved in <1m
Affected: Web Reporting
- InformationalOct 22, 2026 · resolved in <1m
Notice: Amplitude not impacted by recent PHP vulnerabilities
- Degraded performanceOct 20, 2026 · resolved in 8m
Export API returns 500 errors across multiple organizations
Affected: Data Export
Recent Fullstory incidents
- Partial outageSep 23, 2026 · resolved in <1m
Failure to load assets during playback for sessions (EU1 Data Center)
- Degraded performanceSep 7, 2026 · resolved in 14h 46m
Delayed Session Data Availability for a Subset of NA1 Data Center Orgs
Affected: Fullstory Web Application, Webhooks & Alerts
- Major outageSep 1, 2026 · resolved in 5h 17m
Multiple Fullstory Services Unavailable (NA1 Data Center)
Affected: Data Capture - Web, Data Capture - Native Mobile, API, Fullstory Web Application, Fullstory Web Application, Webhooks & Alerts +4 more
- Degraded performanceAug 18, 2026 · resolved in 2h 27m
Delays for Warehouse Customers in NA1 Data Center
Affected: Fullstory Web Application, Fullstory Web Application, Webhooks & Alerts, Webhooks & Alerts, Anywhere: Warehouse, Anywhere: Warehouse
- InformationalAug 7, 2026 · resolved in <1m
Other analytics tools to consider
- Hotjar · #1 · 100% uptime
- Lucky Orange · #2 · 99.98% uptime
- Google Analytics · #3 · 99.89% uptime
- Mixpanel · #4 · 99.84% uptime
See the full most reliable web & product analytics tools ranking →