Live status & reliability report

Hotjar status, outages & reliability

#1 of 9 analytics toolsOperational

Hotjar is a heatmap, session recording and on-site survey tool, now part of Contentsquare.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days Hotjar had 100% effective uptime across 2 status page incidents.

99.2/100Reliability scoreVisit Hotjar ↗

Is Hotjar down right now?

No, Hotjar is up and running.

  • Hotjar's status page reports all systems operational. Checked .
  • All 2 Hotjar pages we check are responding. Checked .

Official Hotjar status page ↗

Uptime (90d)100%<1m weighted downtime
Incidents (90d)20.2 per 30 days
Major / partial outages0
Avg time to resolve—
Outages we detected0by our independent probes

90-day uptime

Aug 4, 2026 – Nov 1, 2026: no incidents
90 days ago100% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Hotjar's reliability

  • Over the past 12 months, Hotjar published 7 incidents on its status page, none of them partial or major outages.
  • Its longest incident on record in that time was “Heatmaps: Issues Generating New Screenshots” on Nov 14, 2025, which lasted 2d 11h.
  • The part of Hotjar most often affected was insights.hotjar.com (2 of 7 incidents).
  • Hotjar's 90-day uptime of 100% is above the average for analytics tools (99.61%).

Score breakdown

Uptime · 40% weight
100
100% effective uptime
Incident frequency · 20% weight
96
0.17 weighted incidents per 30 days
Time to resolve · 20% weight
100
No resolved incidents in window
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

01234Dec1 degraded performance incident1 informational incident2Jan ’26FebMarAprMay1 informational incident1JunJul2 informational incidents2Aug1 informational incident1SepOctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Hotjar's public pages, measured by our probes.

Not enough data yet — this chart fills in as our monitoring runs.

Score trend

Daily reliability score (rolling 90-day window).

Not enough data yet — this chart fills in as our monitoring runs.

Hotjar incident history (last 90 days)

Source: Hotjar status page · last checked

Our independent monitoring

We check these public Hotjar pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
LoginUp 100%184 ms
Tracking scriptUp 100%84 ms

How Hotjar compares

Hotjar vs Lucky Orange

100% vs 99.98% uptime

Hotjar vs Google Analytics

100% vs 99.89% uptime

Hotjar vs Mixpanel

100% vs 99.84% uptime

Hotjar vs Pendo

100% vs 99.75% uptime

Hotjar vs PostHog

100% vs 100% uptime

Hotjar vs Fullstory

100% vs 99.63% uptime

Most reliable Hotjar alternatives →

Hotjar status FAQ

Is Hotjar down right now?

No, Hotjar is up and running. Hotjar's status page currently reports all systems operational, and all 2 of the Hotjar pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is Hotjar?

Hotjar has a reliability score of 99.2 out of 100, ranking #1 of 9 analytics tools. Over the last 90 days it had 100% effective uptime.

How often does Hotjar have outages?

Hotjar published 2 incidents on its status page in the last 90 days (0 partial or major outages) and 7 in the past 12 months.

Does Hotjar have a status page?

Yes. Hotjar's official status page is status.hotjar.com. We read it every five minutes and keep its full incident history.