Web & Product Analytics · reliability comparison
Hotjar vs PostHog: which is more reliable? (2026)
Hotjar is more reliable than PostHog, scoring 99.2 vs 73.9 out of 100. Over the last 90 days Hotjar reported 2 incidents and PostHog reported 29, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Hotjar | PostHog |
|---|---|---|
| Reliability score | 99.2 | 73.9 |
| Rank (analytics tools) | #1 | #6 |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 2 | 29 |
| Partial / major outages | 0 | 10 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Hotjar and PostHog differ
- PostHog reported 14.5× as many incidents as Hotjar over the last 90 days (29 vs 2).
- PostHog had 10 partial or major outages, compared with 0 for Hotjar.
90-day uptime
Hotjar
PostHog
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Hotjar incidents
- InformationalSep 4, 2026 · resolved in 3h 41m
- InformationalAug 13, 2026 · resolved in <1m
Recent PostHog incidents
- Degraded performanceOct 27, 2026 · resolved (duration not published)
- Degraded performanceOct 25, 2026 · resolved (duration not published)
- Partial outageOct 22, 2026 · resolved (duration not published)
- Degraded performanceOct 13, 2026 · resolved (duration not published)
- Partial outageOct 9, 2026 · resolved (duration not published)
Google Ads Data Warehouse source - some schemas are failing to sync
- Degraded performanceOct 6, 2026 · resolved (duration not published)
Other analytics tools to consider
- Lucky Orange · #2 · 99.98% uptime
- Google Analytics · #3 · 99.89% uptime
- Mixpanel · #4 · 99.84% uptime
- Pendo · #5 · 99.75% uptime
See the full most reliable web & product analytics tools ranking →