Web & Product Analytics · reliability comparison
Amplitude vs Matomo Cloud: which is more reliable? (2026)
Matomo Cloud is more reliable than Amplitude, scoring 100.0 vs 67.4 out of 100. Over the last 90 days Amplitude reported 24 incidents and Matomo Cloud reported 0, with effective uptime of 99.57% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Amplitude | Matomo Cloud |
|---|---|---|
| Reliability score | 67.4 | 100.0 |
| Rank (analytics tools) | #8 | — |
| Uptime (90 days) | 99.57% | 100% |
| Incidents (90 days) | 24 | 0 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 2h 47m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Amplitude and Matomo Cloud differ
- Matomo Cloud reported no incidents in the last 90 days, while Amplitude reported 24.
- Amplitude had 2 partial or major outages, compared with 0 for Matomo Cloud.
90-day uptime
Amplitude
Matomo Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Amplitude incidents
- Degraded performanceOct 26, 2026 · resolved in 1h 15m
Affected: Data Processing
- InformationalOct 24, 2026 · resolved in 23m
Delayed/Blocked Event Delivery to Amazon Kinesis Destination
Affected: Data Processing, Event Streaming
- InformationalOct 22, 2026 · resolved in 4h 38m
- InformationalOct 22, 2026 · resolved in <1m
Affected: Web Reporting
- InformationalOct 22, 2026 · resolved in <1m
Notice: Amplitude not impacted by recent PHP vulnerabilities
- Degraded performanceOct 20, 2026 · resolved in 8m
Export API returns 500 errors across multiple organizations
Affected: Data Export
Recent Matomo Cloud incidents
No incidents reported by Matomo Cloud in the last 90 days.
Other analytics tools to consider
- Hotjar · #1 · 100% uptime
- Lucky Orange · #2 · 99.98% uptime
- Google Analytics · #3 · 99.89% uptime
- Mixpanel · #4 · 99.84% uptime
See the full most reliable web & product analytics tools ranking →