Web & Product Analytics · reliability comparison
Amplitude vs Mixpanel: which is more reliable? (2026)
Mixpanel is more reliable than Amplitude, scoring 84.1 vs 67.4 out of 100. Over the last 90 days Amplitude reported 24 incidents and Mixpanel reported 5, with effective uptime of 99.57% and 99.84% respectively. Amplitude resolves incidents faster on average (2h 47m).
Data updated Nov 1, 2026 · How we score
| Metric | Amplitude | Mixpanel |
|---|---|---|
| Reliability score | 67.4 | 84.1 |
| Rank (analytics tools) | #8 | #4 |
| Uptime (90 days) | 99.57% | 99.84% |
| Incidents (90 days) | 24 | 5 |
| Partial / major outages | 2 | 2 |
| Avg time to resolve | 2h 47m | 3h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Amplitude and Mixpanel differ
- Amplitude reported 4.8× as many incidents as Mixpanel over the last 90 days (24 vs 5).
- Amplitude fixes problems faster: 2h 47m on average, against 3h 41m for Mixpanel.
- Amplitude's longest outage on record lasted 6h 5m (Sep 23, 2026); Mixpanel's lasted 3h 45m (Aug 19, 2026).
90-day uptime
Amplitude
Mixpanel
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Amplitude incidents
- Degraded performanceOct 26, 2026 · resolved in 1h 15m
Affected: Data Processing
- InformationalOct 24, 2026 · resolved in 23m
Delayed/Blocked Event Delivery to Amazon Kinesis Destination
Affected: Data Processing, Event Streaming
- InformationalOct 22, 2026 · resolved in 4h 38m
- InformationalOct 22, 2026 · resolved in <1m
Affected: Web Reporting
- InformationalOct 22, 2026 · resolved in <1m
Notice: Amplitude not impacted by recent PHP vulnerabilities
- Degraded performanceOct 20, 2026 · resolved in 8m
Export API returns 500 errors across multiple organizations
Affected: Data Export
Recent Mixpanel incidents
- InformationalOct 21, 2026 · resolved in 7h 33m
- InformationalOct 8, 2026 · resolved in 7h 50m
- Partial outageAug 26, 2026 · resolved in 1h 7m
Degraded Query API Performance impacting US Projects
Affected: Application Availability (US)
- Partial outageAug 19, 2026 · resolved in 3h 45m
Issues Populating Event Properties in dropdown menusofficial update ↗
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
- Degraded performanceAug 6, 2026 · resolved in 6h 13m
Mixpanel MCP: Get-Report degraded
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Other analytics tools to consider
- Hotjar · #1 · 100% uptime
- Lucky Orange · #2 · 99.98% uptime
- Google Analytics · #3 · 99.89% uptime
- Pendo · #5 · 99.75% uptime
See the full most reliable web & product analytics tools ranking →