CRM Software · reliability comparison
Attio vs Close: which is more reliable? (2026)
Close is more reliable than Attio, scoring 88.6 vs 57.9 out of 100. Over the last 90 days Attio reported 4 incidents and Close reported 4, with effective uptime of 99.38% and 99.89% respectively. Close resolves incidents faster on average (59m).
Data updated Nov 1, 2026 · How we score
| Metric | Attio | Close |
|---|---|---|
| Reliability score | 57.9 | 88.6 |
| Rank (CRMs) | #10 | #6 |
| Uptime (90 days) | 99.38% | 99.89% |
| Incidents (90 days) | 4 | 4 |
| Partial / major outages | 1 | 4 |
| Avg time to resolve | 23h 45m | 59m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Attio and Close differ
- Close had 4 partial or major outages, compared with 1 for Attio.
- Close fixes problems faster: 59m on average, against 23h 45m for Attio (24.0× quicker).
- Attio's longest outage on record lasted 1d 23h (Jul 21, 2026); Close's lasted 2h 3m (Aug 11, 2026).
90-day uptime
Attio
Close
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Attio incidents
- Degraded performanceOct 6, 2026 · resolved in 5d 9h
Delays processing bulk record deletions
Affected: Background Tasks
- Degraded performanceOct 6, 2026 · resolved in 17h 18m
Delays processing formula attribute invalidations
Affected: Background Tasks
- Degraded performanceSep 28, 2026 · resolved in 4h 4m
Affected: Attio Cloud
- Partial outageSep 8, 2026 · resolved in 1h 37m
Affected: Attio Cloud, Attio Web Client
Recent Close incidents
- Major outageOct 28, 2026 · resolved in 29m
App is unavailable for some customers
Affected: Application UI, API
- Partial outageSep 29, 2026 · resolved in 26m
Affected: Application UI
- Partial outageAug 11, 2026 · resolved in 2h 3m
- Partial outageAug 11, 2026 · resolved in 59m
Affected: Application UI, API
Other CRMs to consider
- Capsule CRM · #1 · 100% uptime
- Copper · #2 · 100% uptime
- Insightly · #3 · 100% uptime
- HubSpot CRM · #4 · 100% uptime