SMS & Voice APIs · reliability comparison
Bandwidth vs Infobip: which is more reliable? (2026)
Infobip is more reliable than Bandwidth, scoring 73.1 vs 33.7 out of 100. Over the last 90 days Bandwidth reported 67 incidents and Infobip reported 25, with effective uptime of 97.18% and 99.73% respectively. Infobip resolves incidents faster on average (39m).
Data updated Nov 1, 2026 · How we score
| Metric | Bandwidth | Infobip |
|---|---|---|
| Reliability score | 33.7 | 73.1 |
| Rank (SMS & voice APIs) | #9 | #5 |
| Uptime (90 days) | 97.18% | 99.73% |
| Incidents (90 days) | 67 | 25 |
| Partial / major outages | 14 | 10 |
| Avg time to resolve | 5h 38m | 39m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Bandwidth and Infobip differ
- Bandwidth reported 2.7× as many incidents as Infobip over the last 90 days (67 vs 25).
- Bandwidth had 14 partial or major outages, compared with 10 for Infobip.
- Infobip fixes problems faster: 39m on average, against 5h 38m for Bandwidth (8.6× quicker).
- Bandwidth's longest outage on record lasted 15h 12m (Oct 20, 2026); Infobip's lasted 2h 9m (Aug 15, 2026).
90-day uptime
Bandwidth
Infobip
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Bandwidth incidents
- Partial outageOct 29, 2026 · resolved in 2h 33m
Number Portability Checker Incidentofficial update ↗
Affected: Number Porting
- MaintenanceOct 29, 2026 · resolved in 5h
- MaintenanceOct 29, 2026 · resolved in 4h
- InformationalOct 28, 2026 · resolved in <1m
- MaintenanceOct 28, 2026 · resolved in 4h
- MaintenanceOct 28, 2026 · resolved in 3h 59m
Recent Infobip incidents
- Degraded performanceOct 31, 2026 · resolved in 8m
Global (Europe) - Partial Packet Loss
Affected: Global (Europe), Global (Europe)
- Degraded performanceOct 28, 2026 · resolved in 27m
United States - HTTP API Degradation
Affected: United States
- Degraded performanceOct 23, 2026 · resolved in 54m
Global (Europe)- Conversations Slowness and Errors
Affected: Global (Europe)
- Partial outageOct 23, 2026 · resolved in 21m
United States - SMPP service degradation
Affected: United States
- Degraded performanceOct 22, 2026 · resolved in 1h 17m
Multiple Locations - Customer Portal Login Service Degradation
Affected: Global (Europe), Great Britain, Indonesia, Saudi Arabia, United Arab Emirates, United States
- Degraded performanceOct 20, 2026 · resolved in 16m
United States - Multiple Service Degradation
Affected: United States
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- Telesign · #2 · 99.91% uptime
- Textmagic · #3 · 99.82% uptime
- Africa's Talking · #4 · 99.80% uptime