Outage report · Partial outage

Bandwidth outage on Oct 29, 2026

Number Portability Checker Incident

SeverityPartial outage
StartedOct 29, 2026, 15:09UTC
ResolvedOct 29, 2026, 17:42UTC
Duration2h 33m

What happened

Bandwidth reported a partial outage starting Oct 29, 2026, 15:09 UTC, affecting Number Porting. It was marked resolved at Oct 29, 2026, 17:42 UTC.

  • The incident lasted 2h 33m from first report to resolution.
  • Bandwidth had reported 14 other partial or major outages in the 90 days before it.
  • 7 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Bandwidth

Bandwidth has concluded its investigation of this issue and determined that between 16:59 UTC on October 28 and 17:19 UTC on October 29, requests to the Number Portability Checker API that asked for a JSON response returned an empty response instead of the portability information. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Read Bandwidth's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Bandwidth started after this incident, so this report is based on Bandwidth's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Bandwidth's overall reliability

33.7/100

Bandwidth has a reliability score of 33.7/100, with 97.18% effective uptime and 67 incidents over the last 90 days.

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