Live status & reliability report
Aircall status, outages & reliability
Aircall is a Paris-headquartered cloud phone system for sales and support teams that integrates with CRM and help desk tools.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Aircall had 99.30% effective uptime across 17 status page incidents (6 partial or major outages), resolving them in 4h 25m on average.
Is Aircall down right now?
No, Aircall is up and running.
- Aircall's status page reports all systems operational. Checked .
- All 3 Aircall pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Aircall's reliability
- Over the past 12 months, Aircall published 48 incidents on its status page, 12 of them partial or major outages.
- Its longest outage on record in that time was “Analytics Dashboards Not Loading” on Jun 19, 2026, which lasted 8h 46m.
- The part of Aircall most often affected was Inbound Calls (17 of 48 incidents).
- Aircall reported 17 incidents in the last 90 days, up from 16 in the 90 days before.
- Incidents most often began on a Thursday (12 of 48, UTC).
- Aircall's 90-day uptime of 99.30% is below the average for business phone systems (99.72%).
- It resolves incidents more slowly than the typical business phone system: 4h 25m on average, against a median of 3h 16m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Aircall's public pages, measured by our probes.
Score trend
Daily reliability score (rolling 90-day window).
Aircall incident history (last 90 days)
- Partial outageOct 29, 2026 · resolved in 2h 32m
Increased Platform Errorsofficial update ↗
Affected: Inbound Calls, Conversation Center, Aircall Workspace (Web), Outbound Calls, Aircall Workspace (Desktop), Analytics +5 more
- Degraded performanceOct 17, 2026 · resolved in 1h 34m
Users with connectivity issues
Affected: Aircall Workspace (Web), Aircall Workspace (Desktop), Aircall Mobile App (iOS), Aircall Mobile App (Android), Aircall Chrome Extension
- Partial outageOct 13, 2026 · resolved in 41m
Affected: Inbound Calls, Conversation Center, Aircall Workspace (Web), Outbound Calls, Aircall Workspace (Desktop), Analytics +1 more
- Partial outageOct 12, 2026 · resolved in 49m
Affected: Inbound Calls, Outbound Calls
- Degraded performanceOct 7, 2026 · resolved in 1d 3h
Partner Integrations Not Receiving Call Events
Affected: Other Integrations
- Degraded performanceOct 5, 2026 · resolved in 1h 1m
Intermittent calls and SMS failures on a subset of French and Spanish numbers
Affected: Inbound Calls, Inbound Messaging (SMS/MMS), Outbound Calls, Outbound Messaging (SMS/MMS), eSIM
- Degraded performanceOct 5, 2026 · resolved in 40m
Intermittent calls and SMS failures on a subset of French and Spanish numbers
Affected: Inbound Calls, Inbound Messaging (SMS/MMS), Numbers Management (Purchase, Porting, Compliance), eSIM
- Degraded performanceOct 1, 2026 · resolved in 35m
Outbound calls from mobile Spanish numbers reaching an audio message.
Affected: Outbound Calls
- Partial outageOct 1, 2026 · resolved in 1h 26m
Issues logging in to Aircall Workspace
Affected: Aircall Workspace (Web), Aircall Workspace (Desktop)
- Partial outageSep 8, 2026 · resolved in 3h 1m
Outbound audio degradation for some SG customersofficial update ↗
Affected: Inbound Calls, Outbound Calls
- Degraded performanceSep 3, 2026 · resolved in 39m
Affected: Call Routing & IVR, Live Monitoring, Users & Teams
- Degraded performanceSep 1, 2026 · resolved in 44m
Delayed MMS delivery confirmation for some customers
Affected: Outbound Messaging (SMS/MMS)
- Degraded performanceAug 26, 2026 · resolved in 1h 9m
Affected: Aircall Workspace (Web), Aircall Workspace (Desktop)
- Degraded performanceAug 25, 2026 · resolved in 10h 32m
Inbound issues impacting some Mexico phone numbers
Affected: Inbound Calls
- Degraded performanceAug 11, 2026 · resolved in 19h 7m
Affected: Inbound Calls, Outbound Calls
- Partial outageAug 11, 2026 · resolved in 2h 25m
French eSIM numbers unreachableofficial update ↗
Affected: eSIM
- Degraded performanceAug 5, 2026 · resolved in 28m
AI Agents not reading Knowledge Base
Affected: AI Voice Agent (AIVA) — Inbound, AI Voice Agent (AIVA) — Outbound, AI Messaging Agent
Source: Aircall status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Aircall pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Dashboard | Up | 100% | 1019 ms |
| Workspace (web phone) | Up | 100% | 1166 ms |
| Homepage | Up | 100% | 1427 ms |
How Aircall compares
Aircall status FAQ
Is Aircall down right now?
No, Aircall is up and running. Aircall's status page currently reports all systems operational, and all 3 of the Aircall pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Aircall?
Aircall has a reliability score of 59.6 out of 100, ranking #12 of 13 business phone systems. Over the last 90 days it had 99.30% effective uptime.
How often does Aircall have outages?
Aircall published 17 incidents on its status page in the last 90 days (6 partial or major outages) and 48 in the past 12 months.
How long do Aircall outages last?
Aircall resolves incidents in 4h 25m on average. Its longest outage in the past year lasted 8h 46m, on Jun 19, 2026.
Does Aircall have a status page?
Yes. Aircall's official status page is status.aircall.com. We read it every five minutes and keep its full incident history.